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Smile Direct Club

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Lack of ethical culture - Business Relationship Manager Smile Direct Club Employee Review

2.0
Sep 20, 2022
Recommend
CEO approval
Business outlook

Pros

Fully remote working Salary Driven team

Cons

Lack of development opportunities outside of retail Lack of authentic recognition Micromanagement by the executive team

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Smile Direct Club Response
3y
Thank you for taking the time to share this feedback with us, though it is disheartening to read. Please know SmileDirectClub provides all team members with a career path and recognition opportunities on our platform Chompions. We value compassion, decency, inclusion, and kindness and expect all our Leaders to role model these values. We are continuing to grow our inclusion and diversity efforts through our Inclusion & Diversity Council. If you would like to discuss further, email peoplesupport@smiledirectclub.com

Explore other reviews about Smile Direct Club

5.0
May 6, 2025
Recommend
CEO approval
Business outlook

Pros

Good company I enjoyed working there

Cons

No cons good company I enjoyed it

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice, and the schedule was really good. Monday through Friday was about as good as it could get, especially given the industry.

Cons

Pretty much everything else not listed in the Pros. Management was the reason this company went out of business. They lied to customers about almost everything they were providing, and scammed them out of money when the customers didn't want to continue treatment with the company because it wasn't doing the job it was supposed to do.

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