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      Smile Direct Club

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      Smile Direct Club reviews

      Win as a team? - Anonymous employee Smile Direct Club Employee Review

      3.0
      Oct 4, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A really fun role that allows you to connect with people from all walks of life and use amazing technology that can help people.

      Cons

      You get left behind by managers. In my time with SDC, if you get a few "no's" your first time around, the chances of you getting to be in chair 1, 2, or 3 to see another customer and develop your skills further is not possible as you will be put on last chair and stuck greeting customers for days on end. Incredibly demotivating and no chance for you to apply the training and skills you've been taught in appointments with customers.

      avatar
      Smile Direct Club Response
      6y
      Thank you for sharing this feedback with us. We’re happy to hear that you enjoyed your experience with us but are disappointed to hear about how you feel about leadership support. We want all our team members to feel supported and will continue looking for ways to improve this. We have recently implemented some changes and trainings to encourage more conversations around leadership development. If you have any more feedback about this, please send us an email at peoplesupport@smiledirectclub.com.

      Explore other reviews about Smile Direct Club

      5.0
      May 6, 2025
      Smile guide
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company I enjoyed working there

      Cons

      No cons good company I enjoyed it

      2.0
      Jun 23, 2026
      Traveling sales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay was nice, and the schedule was really good. Monday through Friday was about as good as it could get, especially given the industry.

      Cons

      Pretty much everything else not listed in the Pros. Management was the reason this company went out of business. They lied to customers about almost everything they were providing, and scammed them out of money when the customers didn't want to continue treatment with the company because it wasn't doing the job it was supposed to do.

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