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Smile Digital Health

Engaged employer

Toxic Culture - New management hires and fires quickly -STAY AWAY! - Solutions Architect Smile Digital Health Employee Review

1.0
Dec 21, 2022
Recommend
CEO approval
Business outlook

Pros

Hiring process is transparent through out.

Cons

Buddy buddy culture. This company seems like a proxy of Ontario health. Some managers have no sense of how to deal with the team and create toxic culture. three supervisors on one person and they all of them has their own view of dealing with things. The manager has no idea how to handle and using multiple supervisors. Keep head low to be safe from being axed. The top brass of the company is completely disconnected from reality of non-management teams. Initially it was transparent when the over-all employee count was below 200, then it started getting out of hand. As soon as they started hiring from the US side, it made the environment completely toxic. This company is a startup and had strong future, but now they have shot in their own foot with mismanagement and hiring bad managers or directors recently... They hire and fire quickly

Explore other reviews about Smile Digital Health

5.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competent colleagues, autonomy across teams, not too corporate.

Cons

Growing pains, limited pay, still young.

2.0
Jan 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly teammates and collaborative culture on a day-to-day level Mission is meaningful and aligns with healthcare/impact-driven work Flexible/remote environment

Cons

The company does not provide merit-based pay increases, even for strong performers Leadership lacks transparency and clear direction Limited opportunities for career advancement or internal mobility Feedback from management often feels vague or inconsistent

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