Unfocused Goals - General Manager Smashburger Employee Review

2.0
Apr 3, 2025
Recommend
CEO approval
Business outlook

Pros

Delicious food Comprehensive training programs A positive and supportive work atmosphere inside the restaurant

Cons

Leadership has no idea which direction to go - unfocused. Mixed messages due to constant changes in upper management No work-life balance if want the restaurant to succeed No growth opportunities

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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