Corporate has their head in the sand - General Manager Smashburger Employee Review

1.0
Oct 16, 2016
Recommend
CEO approval
Business outlook

Pros

Fast Growing Company. I don't see any other Pro's. Overworked, exhausted from the top down.

Cons

General Managers expected to fill all the hourly employee gaps and somehow manage at the same time. It's impossible to flip burgers all day and actually manage the establishment. Expect to spend each and everyday bailing water from a sinking boat.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

1
See reviews by: Helpful|Rating|Date|All