General Manager - Restaurant General Manager Smashburger Employee Review

3.0
Aug 27, 2016
Recommend
CEO approval
Business outlook

Pros

Good food, growing company with opportunity for advancement. Food cooked to order, everything is fresh never frozen. Free Manager meal.

Cons

Pay is NOT competitive, too many checklists, no paid holidays off, no holiday pay if you work holidays, don't accrue vacation until you hit 6 months of employment, labor matrix is a joke, 47.5 hour work week, restaurants are falling apart. Operations procedures set by people who sit behind a desk.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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