Looks can be deceiving - Copywriter (Marketing) Smartness Employee Review

1.0
Jan 14, 2025
Recommend
CEO approval
Business outlook

Pros

- Remote work flexibility with opportunities to meet in person. - Timely payments.

Cons

- A significant lack of marketing knowledge within management, which disrupts workflows and impedes progress. - Disrespectful and unprofessional behaviors that hinder productivity and create a toxic team dynamic. - No clarity or roadmaps. While I understand startups evolve quickly, going in blindly without providing even a basic strategy for the incoming quarter to the team creates confusion and inefficiency.

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Smartness Response
1y
Thank you for taking the time to share your feedback. We truly value honest input as it helps us improve and create a better environment for everyone. Here are some points we’d like to clarify: - Glassdoor Reviews: Employees are invited to leave reviews only after their first 30 days of onboarding, allowing sufficient time to form a genuine perspective about the company. Additionally, leaving a review is completely voluntary and no pressure is applied. - Clarity and Roadmaps: We acknowledge that startups can face challenges with rapid changes and evolving priorities. That said, we are actively working on improving clarity by providing more structured roadmaps and better communication on strategic plans to avoid confusion and inefficiency. - "No Jerks" Policy: We are firmly committed to upholding a respectful and professional workplace culture. If there have been behaviors that contradict this principle, we take such concerns seriously and encourage employees to report issues so they can be addressed promptly. We sincerely appreciate your feedback and are committed to making the necessary improvements. If you’d like to discuss any of these points further, please feel free to reach out to us directly. We’re always open to constructive conversations.

Explore other reviews about Smartness

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After one year in the company, I can confidently say that I feel genuinely valued, both as a professional and as a person. The environment is challenging, but in a positive way: expectations are clear, the pace is stimulating, and you can clearly see the impact of your work on the business. There is a strong sense of ownership and trust, and good performance is recognized. It’s a place where you’re encouraged to grow, take responsibility, and continuously improve, while working with smart and motivated people.

Cons

Nothing major to point out. The pressure can be high at times, but it really depends on how you manage it. There are periods where you might work longer hours, yet without really feeling like you are “working,” thanks to the level of ownership and engagement.

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Smartness Response
4mo
Thank you for sharing such a thoughtful review. We acknowledge that the pace and pressure can be high at times, and we keep working on clarity, prioritization and support to make it sustainable. Thanks again for your contribution and for being part of Smartness. Smartness Team
3.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

- lots of visibility due high volume smb - young team

Cons

- more C2B than B2B - small clients - ratio outbound work > client work (70:30) - less learning about common sales skills (MEDDPIC ect.) and sales tools

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Smartness Response
4mo
Thank you for the transparent and honest feedback. Our sales model is intentionally SMB-focused and outbound-driven, and we strive to make this clear from the beginning. At the same time, we’re continuously investing in sales enablement, methodologies and tools to strengthen skill development over time. We appreciate the contribution and wish you all the best going forward. Smartness Team
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