Would not recommend - Site Acquisition Smartlink, LLC Employee Review

1.0
Dec 16, 2014
Recommend
CEO approval
Business outlook

Pros

The "pro's" would be having a job and being able to work from home if you have certain, rare positions within the company. I honestly thought this company would be a great career path, but I was sorely mistaken.

Cons

Very poor management, both within the specific branch and the overall company. No support whatsoever from the executive offices/headquarters. Insultingly terrible salaries. They refuse to promote people. I, along with many others in my branch, were constantly denied raises and annual reviews even though we were handling a majority of the branch's work that was constantly being piled on us. No training. They simply expect you to just hop right into a role, especially entry level roles, with no training but all of the responsibilities. Asking for help or advice? Forget it. Everyone else is too busy, why should they give you 2 mins? While working for a branch that was within a 3 hour drive radius, I saw the CEO and other executives of the company ONCE over the course of two years. A friend of mine was working for another branch of Smartlink. They gave them a 10 hour "heads up" of them closing down the branch and everyone being laid off while knowing about it for weeks ahead of time. Entry level position? Have fun. They push each and every responsibility down hill onto you while claiming that you have a "manager" position just to inflate your ambitions.

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Smartlink, LLC Response
11y
Thank you for taking the time to provide this feedback. Effective January 1, 2015, we rolled out a new performance management program where employees across the country all receive structured reviews every January, with feedback at every six month mark. We acknowledge that we needed a more efficient performance review process, hence the launch of the new program. In regards to training opportunities, we are actively working to grow our Smartlink University, which offers specialized training for our entire workforce. Thank you again for taking the time to share your thoughts. - Erin McNeally, COO

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5.0
Aug 7, 2024
Recommend
CEO approval
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Pros

Culture Ability to build a career All in mentality

Cons

Could improve medical coverage and vacation time

3.0
Oct 21, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people, good culture, Remote work!

Cons

Poor training, little or no growth opportunities

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