Poor Management - Anonymous employee SmarterX Employee Review

1.0
Jan 29, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people! Every employee outside of “leadership” is fantastic. So many smart and interesting people who care about the world and what they do.

Cons

I guess “leadership” went through and reported a bunch of the recent negative reviews. I was given the option to repost in original form, but I thought I’d make a new review and be more succinct. Don’t work here. If you have another option, don’t work here. They’ll lure you in with their message of wanting to save the world, but they don’t actually care about the mission or the employees and only care about selling out.

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SmarterX Response
2y
We appreciate your feedback, both positive and critical, as it provides us with valuable insights into areas where we can improve. Regarding the team, we agree wholeheartedly and we take immense pride in their talent and passion for making a positive impact on the world. Regarding your question about the number of C-level executives, we understand your concern. As we've grown, we've had to change the make-up of our leadership team (and other teams for that matter) to bring in diverse perspectives and expertise that can help us navigate the challenges and opportunities ahead. Our priority is to have the right talent in place to drive the company's growth and thereby the success everyone on the team. We genuinely appreciate your candid feedback about the company's direction and priorities. We are committed to reevaluating our focus to ensure we stay true to our mission, can provide exceptional service to our customers, foster a positive and supportive working environment and do what it takes to remain a viable business. If you are open to further discussion, we would welcome the opportunity to hear more about your concerns (contact@smarterx.com or hr@smarterx.com) We apologize if you felt your previous reviews were manipulated; that was never our intention.

Explore other reviews about SmarterX

5.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great company with great people doing work that actually makes the world a better place.

Cons

Company goals seemed to shift around often

5.0
Jun 15, 2025
Recommend
CEO approval
Business outlook

Pros

Empowered to own and drive your work with a high degree of autonomy. Supportive and genuinely friendly colleagues who foster a collaborative environment. A strong culture of continuous learning and professional growth. Leadership is transparent and approachable. Exciting opportunity to contribute to a mission-driven company developing impactful products that promote environmental sustainability.

Cons

None that I can think of right now.

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