Bad Company - Anonymous employee SmartRetail Employee Review

1.0
Dec 1, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Balanced work-life balance for most of the time. 2. Independent working environment and timing.

Cons

1. There is a clear structure of command but not efficiency at all because nobody (including the management) is paying attention or know anything. 2. High turnover rate. 3. Underpaid in general for all employees with no bonus/ benefits. 4. No job stability, you can get fired for no legitimate reason. 5. 0 guidance and mentorship. 6. Management does not care about how people (employee and clients) feels or thinks. 7. Request employee to take up courses/ licences and request employee to bear the full cost. 8. Senior employee threatened another staff and the staff submitted an official complaint to management with hard evidence but was turned down by management, saying that there is no sign of threat. 9. Extremely number-centric. This is why the senior employee can get away as the employee has a good record of sales and he can basically do anything he wants. 10. A very toxic and political work environment. Management will make plans to set up a trap for you to walk in. 11. Cunning, they connected the job posting to the wrong company which have a similar name and an excellent rating.

Explore other reviews about SmartRetail

3.0
Jan 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team and supportive team member

Cons

Almost no company benefits and tight project timeline

2.0
Mar 23, 2025
Recommend
CEO approval
Business outlook

Pros

International coworkers Nice environment for english practice Low workload Quite flexible environment

Cons

Manager work in Christmas gift wishing flavour. Projects start without spec. Usually tasks are done without detailed requirement nor documentation and change in the mid air of development. Most stuff cannot be traced without digging into code level Most projects are done in urgent while afterward placed pending for > half year before rollout They call you during sick leave totally unnecessarily like meeting scheduling Not trust worthy on any benefit not on B&W like WFH / Bonus Manager is non local while got heavy communication problem due to language

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