Sales - Sales SmartEvals Employee Review

While I don't have a background in sales, I was able to learn an incredible amount from my colleagues and our company president, and within three years time I'd earned the Employee of the Decade award. This included not only a hefty bonus, but tickets to an NFL game. The latter speaks to the company culture; we work hard, but also have fun days where we play games such as cornhole or puzzle games to unlock bonus cash. I began as a proofreader/editor before pivoting to marketing and as of last year was the top sales person in the company's history. The support from the company president is amazing and unmatched from any previous job I've held, my colleagues and I genuinely care about the work we do. I can honestly see myself retiring from here. As a solo mother with young children, staff is more than understanding if I need time off to care for a sick kiddo, so that flexibility is a total benefit. While I'm leading the sales department, we work closely with IT, which has led me to have an increased knowledge base on things I'd never have expected to learn in life. Going to work never feels like "going to work," because I am excited about what each day might bring.

We don't have company hoodies our names on that back. That'd be really cool and fun.

A flexible schedule is exceptionally nice. People should be able to work around their life, not fill life around their work. Paid lunches (would be better if it was a full hour not just 30 minutes) Co workers are friendly nice, people who are mostly helpful Very clean office environment

There's a reason for that headline... you are not going to grow anything as an employee other than an ulcer and perhaps some new mental health issues from working here because: Training • No established practices • No manual or training video • Not every conversation needs to be “training” • No one truly knows or fully understands WHAT they are doing therefore, they never understand HOW to properly explain tasks to other employees • Conflicts in what is “supposed” to be correct; how does anyone know if there is no standard set? Lacking in Resources • Marketing team really needs MS Word; without it you are guaranteed to have devastating formatting issues that tarnish your brand • Adobe Creative suite: Invest in it! You are severely crippling your Marketing capacity by not having a cache of visual media to promote the brand. Your brand is basic, generic and forgettable partially because that is all we have available (SEE COMMUNICATION FOR MORE) Environment • No breakroom • Soundproofing is a joke • File cabinets under desks always have random s*** in them when new employees get them • I was moved around 4 times within the first two months of me working there, then when I finally settled into a workspace, I was asked to move again! • We know nothing in the office is officially “ours,” however, if an employee has settled into a desk, please: o Do not allow new employees to settle into a desk that is clearly occupied o Do not move people without warning • Stop worrying about the quantity of wastebins in a given area, no one feels “disempowered” by it and furthermore, WE RARELY HAVE GUESTS to the office so who are you attempting to impress? Unless the waste is putrid and creating a miasma of foul odor and/or is visually nauseating. • It is a simple fix to either sequester the whiteboards in large armoire, gather the whiteboards behind a decorative curtain with the company logo on it, or store the blank ones in the storeroom adjacent to the executive office • The parking lot needs to be plowed BEFORE all of us arrive… not as people are filing in Communication & Leadership • If you have the time to print a screenshot, then email it with instructions for what it’s for • Not every conversation has to be “training” o Just say what you want done o Be direct • Consider that using Disney as an example to live up to is a bad thing, they are known for their corruption and abusive business practices. Disney is only “delightful” for consumers—it is hell for the actual employees whose job it is to provide the “surprises and delights.” Choose a better metaphor. • Use complements sparingly… some us find them disconcerting and your particular brand of complement giving feels empty and meaningless • NO EMPLOYEE CAN READ YOUR MIND o We truly madly deeply DO NOT know what you want • Inconsistency is destructive: You are entitled to change your mind, but realized routinely you will approve language on written content only to say it is unacceptable o Example: You approved a Facebook ad with a list of features, I reused those same features on a different Ad, and you called it “Marketing BS” when hilariously… they were word you chose • Listening to you speak employees get the sense that our office if a soft dict@torship masquerading as a democracy • When you hire people, they expect to perform the job duties of the position they applied for. You cannot expect a former journalist to want work in customer service if you hired them to be a writer. • You have a full team of talented, intelligent and capable people (a few of which are media industry professionals)—BUT—you routinely impede them as they attempt to generate a brand identity on your behalf Bottom line: You should serve your time, learn what you can (if that is available to you), MOVE FORWARD. This place is a zero (a placeholder) in one's professional journey. Best suited for college students or someone who needs job experience.