Management is a joke - Customer Success Manager (CSM) SmartCare Employee Review

SmartCare is a fast paced and exciting SaaS company. Everyone at SmartCare is enjoyable to work with. There is constant change need to adapt. Employees at all levels are invested in helping each other succeed.

Due to the diversity in employees spread throughout different locations, travel requirements can become burdensome for families.

Management sees the possibility of both growth and potential in employees. Most tech companies out there would never take a chance on someone who does not have much experience in the industry. The feeling of always having support opposed to fear of management is truly priceless. The fast paced environment keeps me on my toes and I very rarely feel redundant in my work!

Just basic product/feature issues that are expected in a company's first year available to the public. There really is no way to avoid them, but management as well as the rest of the team are always supportive and helpful!