Collecting unemployment is better than working here! - Account Executive SmartAsset Employee Review

1.0
Jan 3, 2025
Recommend
CEO approval
Business outlook

Pros

Catered lunch when we were in the office. Food stipend when we became remote. Coworkers are generally nice.

Cons

This company is an absolute joke and likely the worst place I’ve worked in my entire career. If you’re considering a sales job here, do yourself a favor and look elsewhere. The company is a complete dumpster fire. The sales team is overworked, underpaid, micromanaged, and insufficiently trained. When you start, they hand you a playbook with scripts and provide less than a week of "training." After that, you're thrown onto the floor to cold-call financial advisors 80 times a day, trying to sell them on a lead generation program. The leads are a joke—recycled from the recently departed Account Executives who didn’t even last three months. These financial advisors are so inundated with calls from SmartAsset that most of them simply hang up the moment they hear who you are. The sales team experiences such high turnover that calling it a "revolving door" doesn’t do it justice—it’s more like a floodgate. People are stressed, unhappy, and simply counting down the days until they can leave. The culture is toxic, morale is non-existent, and management seems oblivious or indifferent. If you value your sanity, steer clear of this place.

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SmartAsset Response
1y
Thank you for sharing your perspective. While we're sorry to hear that your experience at SmartAsset was not a positive one, we want to acknowledge that our company, sales organization, and leadership have evolved significantly since the time you were with us. Since I joined the organization in 2023, I’ve made it a priority to enhance training to be a full month long, improve lead quality, and overall team support. We’ve rolled out significant improvements to our onboarding and development programs, and we continue to focus on providing structured coaching, ongoing mentorship, and the tools needed to succeed. Sales is always a challenging and competitive field, and we recognize that it's not the right fit for everyone. That said, we are committed to creating an environment where Account Executives feel equipped, valued, and supported in their roles. If you have any additional insights you'd like to share, we encourage you to reach out to us at peopleops@smartasset.com. Wishing you all the best in your future endeavors! - Britt Pennington, Senior Director of Sales

Explore other reviews about SmartAsset

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

remote only, great for those who don't need hand holding

Cons

remote only can hinder your professional career, some might say

5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Cons

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

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SmartAsset Response
3mo
Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.
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