Good people burdened by problems with planning and communication - Engineer SmartAsset Employee Review

3.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

Good, friendly, and skilled people in the base ranks. Managers are accessible and helpful. Great transparency of the business model metrics/KPIs and finances (most of the time).

Cons

Tech stack in woeful need of upgrades and patches and is only one security incident away from total company collapse. Flow of communication from upper management breaks hard from C levels to VP/Director with outright silence, delaying, and doublespeak. Flow up the chain either never makes it or is ignored. Obsessive focus on short term revenue. Planning is always late and survives for one or two months before CEO changes course again, due to lack of vision. HR blames process for failure to address concerns then blows off the process in what appears to be a hope that the concerns will fade away.

Explore other reviews about SmartAsset

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

remote only, great for those who don't need hand holding

Cons

remote only can hinder your professional career, some might say

5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Cons

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

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SmartAsset Response
3mo
Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.
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