DO NOT WORK HERE - Anonymous employee Smarsh Employee Review

1.0
Aug 12, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lower level people are friendly. PTO and health benefits are decent, however they have made it clear they don’t care to treat employees well so that may change soon as well.

Cons

I wish I could give the company no stars. After hiring employees remote they are now demanding anyone within “an average 75 minute one way commute” be in the office 3 days a week. No details on how they determine what an average commute is. Also if you happen to live in Washington, even with a short commute, you don’t have to come in. But they claim to be people first and equitable. No raises to cover the increased costs related to commutes. No interest in feedback from employees. AND they did this the day after laying a ton of people off. This is literally the worst I have seen employees treated in my 20 year career.

Explore other reviews about Smarsh

5.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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