All changes are not good - Key Account Executive Smarsh Employee Review

1.0
Apr 12, 2023
Recommend
CEO approval
Business outlook

Pros

Growing organization until it wasn’t…Industry leader in Fintech space. Great leader for my team, he kept us well informed and was amazing with the newer reps for learning the organization/process/products and services. That was until he was abruptly was laid off

Cons

Two rounds of layoffs in 6 months for a company that was growing does not make for good employee moral for those left. The layoffs and positions changes didn’t appear to thought out, but more on a popularity bases. The new lean approach can hurt the clients

Explore other reviews about Smarsh

5.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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