Talks a good game, doesnt back it up. - Management Smarsh Employee Review

2.0
Sep 27, 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits, pay and programs.

Cons

Upper leadership is clueless, stretches people too thin, lots of nepotism and playing favorites. They talk a lot about their culture, but its more of a 'toxic positivity' mindset. They cant keep leaders or high performers due to this poor management. K1 (The company that owns smarsh) makes knee jerk decisions based on who they like, rather than competency.

Explore other reviews about Smarsh

5.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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