A once great Portland employer - Tech Worker I Smarsh Employee Review

2.0
May 28, 2021
Recommend
CEO approval
Business outlook

Pros

Lots of very current tech here, if you're looking to stay current with your skills it could be good experience-wise.

Cons

Culture has degraded over time. It's now all about money. Portland vibe is gone, this is your standard American corporation, bureaucracy and hierarchy above all else. Private equity runs it behind the scenes, so most everything is a facade to service rich people from LA. M&A a big part of their current growth strategy, if you like Machiavellian intrigue you'd be a good fit. While it was a good work experience, the work culture experience had degraded. Upper management and I no longer shared a mutual ethos. Sad to have watched it happen, as it was once enjoyable.

avatar
Smarsh Response
5y
Smarsh has had tremendous growth and success over the past several years and we know your work contributed to that success, thank you! We do value innovation; your compliment on leveraging new tech resonates with us. At Smarsh, we take our core values (People First, Inspire Confidence, Embrace the Impossible) to heart and they guide our actions, big and small. What has changed in the past few years in going from 200 to 900 employees is how we see our core values manifest in day to day operations, because with that growth requires scale throughout the organization. Our private equity investors help us grow - both through organic and through inorganic (M and A) growth, and while we respect and appreciate your feedback we respectfully disagree with the assessment we use Machiavellian tactics. But we do value differing opinions and the right to speak them freely. Most importantly, thank you for sharing feedback and for all the contributions you have made at Smarsh during your tenure.

Explore other reviews about Smarsh

5.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

See reviews by: Helpful|Rating|Date|All