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      All templates no talent - Anonymous employee Skyscanner Employee Review

      2.0
      May 21, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some nice people

      Cons

      More time is spent on templates, processes, etc that there’s no application of people’s actual talent or experience brought to the role, no discernment required, especially now with AI, the focus is not on the work and collaboration, just paint by numbers and fill in the blanks, and the solutions reflect that. People with tenure get away with doing the bare minimum while others are drowning in their workload. There’s a lot of spin merchants, seat warmers and favouritism, differing standards and silent workloads with zero resourcing oversight. Managers define expectations in a way that ensures they can blame their reports for everything and solve zero issues themselves. Middle management does a whole lot of nothing, just directs traffic. There’s a lot of sexism as well, the expectations on women versus men are staggering. Veryyyy insular for a global company, blatant bullying and harassment going on all the time, people managed out, zero understanding of neurodivergence or differing communication styles. Helps if you’re British and male, in that case highly recommended.

      avatar
      Skyscanner Response
      1y
      Thank you for sharing your thoughts and candid feedback. We're genuinely sorry to hear that this has been your experience. We care deeply about creating an inclusive workplace where people feel supported, heard, and are able to do meaningful work. Concerns around workload balance, consistency in expectations, and inclusion matter, and we want to better understand where people feel those things aren’t being reflected in their day-to-day. We take any concerns around discrimination seriously. Our work to create a people-first culture that supports equity and inclusion across the business — regardless of gender, background, or communication style — is both ongoing and deeply important to us. We’ve made meaningful progress, but we know there’s always more to do, and feedback like this plays a vital role in helping us get there. If you're open to it, we’d really welcome a conversation — either with your manager, People Partner, or another trusted contact — so we can better understand what’s not working for you and see where we can improve.

      Explore other reviews about Skyscanner

      5.0
      Apr 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture. You truly get the sense that people care for one another and want the full team to succeed, not just individuals. High exposure to commercial strategy early on Even in junior roles, you’re not just pushing buttons, you're helping to solve complex challenges. That’s rare and valuable. Cross-functional visibility. You get a front-row seat to how product, commercial, and marketing intersect, especially in Ads. Good place to understand how a travel marketplace actually operates. Ownership culture (if you lean into it). If you’re proactive, you can carve out scope quickly. Global exposure. Working across regions (Americas, EMEA, APAC) gives a broader view of how airlines and OTAs operate differently, which is useful for long-term career growth.

      Cons

      All the flexibility and benefits above come with the con of being a bit too flexible at times, leading to gaps in effective tooling and resource to tackle things in a timely manner. However, this is mitigated by the collaborative culture.

      1.0
      Feb 22, 2026
      User support
      Recommend
      CEO approval
      Business outlook

      Pros

      -Nice offices -Free snacks -When working home, pretty good -Decent pay but could be better

      Cons

      -They force you to come into the office unnecessarily when all of your work can be done from home -Toxic frat party culture, they have too many after work hour social events that feel mandatory -If you don’t partake in their social events you are alienated from advancing in the company since it’s a popularity contest and mostly based on favoritism -Impossible to transfer to another department or advance in any way, if you want to grow; hell even get a raise, don’t count on it (unless you are friends with the right people) -Incompetent managers with little people experience and fewer brain cells -Little to no diversity and lots of ignorance on these topics.

      3
      avatar
      Skyscanner Response
      3mo
      Thank you for taking the time to share your experience. It is clear that aspects of your time here did not meet your expectations, and that is taken seriously. The company operates a hybrid model with an average of two days per week in the office (eight per month). This approach is designed to balance flexibility with the benefits of in-person collaboration, including stronger team connection, shared context, and opportunities for creativity and innovation. At the same time, there is recognition that individual circumstances vary, and flexibility remains an important principle. Social events are intended to be optional and inclusive. Some of our connection events such as breakfasts or lunches are hosted during working hours to ensure people can attend, and others, like our monthly socials, are hosted in the afternoon. In any case, colleagues are free to join or leave as they choose. These initiatives are designed to create opportunities for connection across teams rather than to influence progression or visibility. Progression and compensation decisions are based on performance, assessed through structured processes. These include calibration discussions involving cross-functional stakeholders and People partners trained to identify and challenge bias, with the aim of maintaining consistency and fairness. Diversity, equity, and inclusion remain a priority area. Dedicated teams work with leadership to implement policies and practices that support an inclusive environment and improve representation. This includes targeted efforts to increase diversity across different roles and levels, alongside ongoing work to strengthen awareness and capability across the organisation. Colleagues are encouraged to share feedback through both direct and anonymous channels so that gaps between intent and experience can be identified and improvements can continue, with the aim of enabling everyone to do their best work, grow, and feel a sense of belonging. Thank you for sharing your perspective; it is taken seriously and will be considered as part of ongoing efforts to shape the employee experience.
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