Be careful with their employment process - Customer Service Agent Skylight Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business outlook

Pros

I can't say any positive.

Cons

They don't allow us to improve and will just terminate the agent if you are not productive. No room for improvement. Totally disappointed with this company! The salary is too low. you are abusing the skills of Filipino VAs. NO work life balance! They will also add the reason to terminate you if you are traveling for leisure! Even if you are working while traveling. They don't appreciate that. It's not flexible!

Explore other reviews about Skylight

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are surrounded by intelligent and motivated people. Everybody that you'll work with is friendly and has high EQ. You aren't bogged down by unnecessary business process and you can get things done quickly. The company has a genuine interest in your goals professionally and as a person. Work/life balance is incredible - unlimited PTO and the first Friday of the month off 9 months out of the year.

Cons

I can't think of any cons.

5.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong culture that revolves around core values of rigor, care, and autonomy Kind, caring people Strong pace of learning and opportunity to grow

Cons

Ambitious goals make for a fast-paced and occasionally intense environment, especially around Q4.

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