Stay Away From Skupos - Retail Sales Representative Skupos Employee Review

1.0
Feb 1, 2021
Recommend
CEO approval
Business outlook

Pros

- Used to have strong user growth - Had a cool office - Good early fundraising

Cons

- Product doesn't work well and creates constant support headaches. - Lack of market demand for what Skupos provides. - Sales tactics are all high pressure; scare retailers into thinking they are losing money, rather than listening to what the customer actually needs. - Unsustainable commission practices. - Lack of training and process. - The layoff early on during COVID was to narrow the focus to retail (cut workforce from enterprise) while the next round of layoffs in November were to cut the workforce from retail to increase focus back to enterprise. - Leaders and team members don't know how to properly use their CRM, Salesforce. - Company can't survive with their current cash flow. - Sinking ship.

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Skupos Response
5y
Thank you for the feedback and I apologize for any frustration you may have experienced. We built Skupos to help small retailers compete against the larger chains, and that ethos is built into everything that we do. I care deeply about the success of the 14k+ retailers on our platform and will personally review our training materials and sales practices in order to ensure that our customer-first approach continues to shine through. Furthermore, we are proud to have an investor group that shares our long-term vision for harnessing the power of data in the independent convenience store market, and I truly believe that we are just getting started. That said, I understand that selling in a highly transactional start-up environment may not be a fit for everyone. We appreciate your dedication while you were here and wish you the best of luck in your future endeavors!

Explore other reviews about Skupos

5.0
Mar 20, 2025
Recommend
CEO approval
Business outlook

Pros

Very proficient team. Transparent CEO. Good vibes.

Cons

Nothing I could think of.

5.0
Jan 29, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible co-workers, great work-life balance, ability to work remote or in-office

Cons

Sadly, many of the wonderful employees of Skupos were laid off after our acquisition by a competitor.

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