Laidback job but too many issues dealing with U.S. Corporate branch. - Sales Associate Skinfood Employee Review

1.0
Feb 17, 2014
Recommend
CEO approval
Business outlook

Pros

The store staff is all very friendly and drama free. It's a very easy and laidback job, and you get access to the samples and testers. It's free skincare for anyone who works here. This is a good first job for a high school student or an easy part time job for someone in college.

Cons

The job is sometimes too easy and gets very slow and boring with nothing to stimulate your brain. There are no benefits with the position. You are encouraged to meet sales goals but there is no commission, no bonuses, no employee discounts, and no raises. There is a possible chance for a raise after working over 1 year but even then it will only be $0.25 - $0.50. They will also delay the employee evaluation for raises process for as long as they can. You can't really move up in the company unless you accept being severely underpaid. When hired, they will not tell you your starting rate or lie to you and change it after you accept. You will see it in your paycheck. It will be starting at $8.50/hr for sales associates and $9.50 for assistant managers. The stores have a very hard time keeping all items in stock. You will deal with angry customers on a daily basis asking why an item is never in stock. Inventory is a huge issue but corporate will blame you as a sales associate for not selling enough product, despite these being skincare specific items that only certain people with specific skin types can use. The stores will get a giant restock every 3-5 months but everything will sell out within the next few weeks and you deal with an empty store for another several weeks before they send you another proper shipment. Upper management will make empty promises and lie to you. They will never go on their word and nothing goes through. They will continually make excuses and delay everything but expect you to try your hardest and meet the sales goal.

Explore other reviews about Skinfood

5.0
Aug 16, 2017
Recommend
CEO approval
Business outlook

Pros

Great part time job for those who are students, and great platform to learn customer service.

Cons

It was bad when they cancelled commission.

1
5.0
May 29, 2015
Recommend
CEO approval
Business outlook

Pros

It is a very laid back job. You get the opportunity to learn about the products and how certain foods benefit your skin. All employees have access to samples of the products. The company has only been in the US for a couple of years so it is still growing with a lot of potential.

Cons

The website has not been properly set up for online ordering in the US so that does create some frustration. Not a lot of research goes into the products that are received so a lot will remain sitting on the shelves for some time. It can be a very slow job for some people but it would just depend what environment you like to work in.

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