Non piercers telling the talent how to operate - State Manager SkinKandy Employee Review

2.0
Dec 3, 2023
Recommend
CEO approval
Business outlook

Pros

People you work with are great, such an open excepting work environment mostly.

Cons

Quantity over quality. The company had high hopes before it was sold, the now board cares nothing for piercing only for profit. The expectation of staff is ridiculous! Pierce back to back all day, but find time to sterilise and do all the deep cleanings, fill out all the little day books, but don't stay longer then 15min past shop closing. Staff with no piercing experience are expected to be 'qualified' in lobes, helix, navel in the first few weeks. Nipples are next for training, due to popularity. The training regime isint structured around piercing and its complexity, it's structured around what is more popular so they can they make more money sooner. Navels and nipples are too complex for baby piercers to just be thrown into. The non piercers in head office calling the shots will never comprehend. They don't care one bit for the clients, offering externally threaded mystery metal as an option is one thing, allowing external basic steel in complex piercings such as high nostrils is negligent. They sell fashion jewellery claiming it's 'titanium' but neglect to tell the client that it in fact coated with a cheap coloured coating similar to paint. THE PAY!! Get paid less then someone who works at Aldi or coles to work your frigging butt off doing something that requires years of experience to finesse. If you have mental health concerns or are neurodivergent make sure you keep it secret, they will push you out. Upper management is only concerned about profit and not about the safety of staff or clients.💲💲💲

Explore other reviews about SkinKandy

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

SKINKANDY trained me from the very basics and supported through various career progressions including leadership programs and development. Support is an endless well, you can reach out to every person for advice, assistance and guidance. The CEO himself is contactable, name another company that invites its employees into the conversation that way. They are always seeking to understand, grow and develop all that they do for the betterment of the clients and staff.

Cons

Retail. Retail has its own set of demands and Skinkandy cannot escape the realities and pressure of the retail world. Some of us are just not built for it. But never once did I feel like I couldn’t express my struggles with this area of the industry and was always met with empathy and understanding and strategy to overcome the hurdles.

avatar
SkinKandy Response
1mo
Thank you for leaving such a wonderful review. We are so happy you enjoyed your time with SkinKandy!
1.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

-Made some great friends… that’s where it ends.

Cons

-This company is a money-hungry, mental health damaging, underpaying, ‘retail’ provider who don’t care about staff wellbeing OR customers. (To still claim ‘body piercer’, someone who handles needles, possible blood borne diseases and bodily fluids on a daily basis, as ‘retail’ is absolutely insane) -Higher ups play favourably and selfishly; if you’re not in the mean girls club, consider yourself an outcast. -Quality in all sectors have dropped dramatically year-by-year, including piercing training procedures! -Staff are used and abused, no work-life balance, and worked until they are forced into mental breakdowns and then made to feel bad when taking any/ all holidays or mental health leave. -The ‘new’ CEO has completely destroyed the vision of what SK used to be when it thrived and made people feel recognised and understood. They’re now on their ‘clean girl’ era and all of the alternative people are made to feel like the odd ones out… THESE PEOPLE ARE THE REASON YOUR BUSINESS IS STILL ALIVE. THEY DESERVE RECOGNITION. -Leadership is a joke and full of fear-mongering tactics! If KPIs aren’t hit to the degree they ask for- managers and the teams cop flack and they have piss-poor incentives/ no incentives/ no commissions (a ‘boost juice’ is not a great incentive for working your bum off for 38-40 hours a week… 🙄 just saying) -Everything about this company, basically just sucks and is inauthentic and poorly ran by a bunch of narcissists.

3
avatar
SkinKandy Response
2mo
Hi, thank you for taking the time to provide your feedback. This is not the experience we want for our team members, and we would welcome the opportunity to discuss your feedback further. If you would be open to continuing the conversation, please feel free to reach out to our Customer Service or HR team directly.
See reviews by: Helpful|Rating|Date|All