Benelux agent customerservice - Customer Service Representative Sixt Employee Review

5.0
Apr 23, 2025
Recommend
CEO approval
Business outlook

Pros

Working as an agent for Sixt in the Benelux market has been a rewarding experience. The company fosters a culture where human connection is valued, whether in assisting customers or collaborating with colleagues. There is a strong emphasis on teamwork, and managers encourage open communication, making it easier to address concerns and improve processes. Much different to what I am used to in my previous work at a callcenter. While fast-paced, the environment provides plenty of opportunities for personal and professional growth. Training programs and mentorship initiatives help me expand my skills, and career advancement feels accessible with dedication and initiative but I am only one year in. So far, I am really happy with my decision to start at Sixt.

Cons

There’s room for improvement in streamlining workflows, but overall, Sixt provides a dynamic setting for those who thrive in a customer-focused role. Not a con for me as I love going to the office and they make use of that presence effectively, but it’s a hybrid set-up but not fully remote (as some prefer). They are flexible when needed, as life happens.

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Sixt Response
1y
Dear employee, Thank you for your thoughtful and detailed review. We’re glad to hear how much you value the culture of human connection and open communication at SIXT — that’s exactly what we strive for. It’s also great to know that the Benelux team spirit and your professional growth journey are off to such a strong start. We’ll continue working on making our workflows even smoother and, of course, take your cake request seriously. Thanks for being part of the SIXT journey. Best regards

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
1mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
2w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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