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      Sixt

      Engaged employer

      Sixt reviews

      Need to improve guideline at branch - Customer Service Agent Sixt Employee Review

      3.0
      Jan 31, 2020
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Learn a lot of different cars and how they operate. The company offer training offsite. All the informations that needed to be find are on Sixtbook and easy to find.

      Cons

      Employees are not following companies policies and are 90% late managers never do anything about it. I see to much favoritisms the more I work I get screw instead of helping me out I noticed he expect me to work harder and allow the lazy employees rest. When it come to checking cars in I am busy he expect me to do more not wanting to help and just walk away. I am also fully aware that most of the higher ups that manage the West Coast area had power trip as well., they have no regards to wanting to retain employees which such a shame.

      avatar
      Sixt Response
      6y
      Hi there, thank you for leaving a review. We are glad to hear you were able to truly learn - whether it be about our luxury vehicles or our offsite training courses, as well as our internal portals as our main goal is to make sure you are fully equipped to handle your duties. As far as your concerns, please speak with your HR business partner so they can address and alleviate any concerns you have. We wish you continued success here at SIXT.

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      4.0
      May 31, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady pay and hours but the work is busy some days.

      Cons

      Depending on branch and setup you work outside and deal with weather in your locale.

      avatar
      Sixt Response
      3w
      Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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