BEWARE: A Company with No Heart and Soul - Anonymous employee Siteworx Employee Review

1.0
Feb 1, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Office Location. Good Parking.

Cons

This is a company with the worst leadership I’ve ever experienced. Siteworx’s CEO speaks a good game, telling the people in one of his communication e-mails that they should work with purposeful intentions and by connecting their Hearts, Mind and Soul. In terms of his own execution, he COMPLETELY disregards his own rhetoric. He operates in his head with grand ideas but cannot bring his ideas into fruition. His lack of execution will be the demise of the company. He is not capable of articulating an idea and then allowing the space and motivating his employees to work as a team to achieve that vision. He operates as a COO rather than a CEO, micromanaging processes and daily tasks, showing favoritism, creating dissention among team members. He fires employees by blaming their lack of abilities rather than his own inability to motivate, lead and enable his people to succeed. He was brought in to make the company a better place. But the company’s morale is at its all time low. The below are examples that demonstrates this CEO’s and Company’s lack of heart and soul: - When individuals express opinions different to what he believes, he condescends, yells and talks down to them like they are idiots in front of a big group. As a leader, he should use those opportunities to guide, develop and mentor them. His treatment of people borderlines inhuman decency; no heart. - He leads by trial and error. His lack of leadership is buried by faulting employee’s inadequacies rather his own. He hires and fires without care of impact to people’s lives. He brings people with certain expectations. Then he changes his mind and redefines his expectations for their roles somewhere along the way. When they no longer ‘fit’ his constantly revolving expectations, he fires them at will. This is an unethical operand. He is a ruthless soul. - As far the soul of the company, it is plagued with poison. There are individuals who possess technical delivery strengths but lacks professionalism, maturity and teamwork spirit. They have been heard to cite ‘let them fall flat on their faces…’ to new team members. These individuals enjoy playing the heroic acts and are tolerated and upheld by the CEO irregardless of how they act and behave amongst their peers. If and when things are not done their way, they push, blame, backstab or point fingers at others when something goes wrong. Rather than provide disciplinary actions, the CEO and company tolerate it, retaining the bad seed and adding to the poisonous soul of the company. Additionally, new leadership team members are added with the similar ruthless attributes of taking credit from others, beating down and unprofessional treatments of employees. Potential employees, beware. The ship is sinking at this company. There have been multiple layoffs this year, all within a span of 2 to 3 months. The company is down to the bare bone. Potential Customers, beware. They will not be able to scale and deliver. Siteworx will not be around much longer to support you. The company is adding a lot of heavy, high costing overhead positions to control cost rather than adding to the Delivery and Sales team. As people at the doer level are being let go to fund the expensive chiefs , there are no more indians to do the real work. Staffs are overworked and stretched across so many engagements. All the while, being beaten down by ruthless, heartless leaderships, starting from the top. Truly a company with NO HEART and SOUL.

avatar
Siteworx Response
10y
I’m Ken Quaglio, the President and CEO of Siteworx. One my of my core beliefs as a leader is to share direct and honest feedback with people about their performance. When that feedback is difficult to hear, people may respond in a variety of ways. My position, and the kind of leader that I am, requires me to make hard decisions every single day. These decisions aren’t just about the business, they are about people. These are consistently intertwined because people are the core of our business. I have always cared deeply about our people and our clients. I’d ask that feedback directly for me should be given directly to me just as I share feedback directly with you, and not necessarily shared in an anonymous format on a forum that affects the company. Also, the facts here are wrong, we actually have dramatically reduced overhead and invested heavily in delivery and highly skilled practitioners. One thing I am certain of is that if you meet the people that are here at Siteworx, you will find a very different company than the one described in this post. You will see the heart and soul of people that care about each other and our clients. And we are always looking for people that can bring their best and want to be a part of an amazing team.

Explore other reviews about Siteworx

5.0
Dec 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-brought in some of the top talent from other digital agencies (think Accenture, IBM, and Sapient) that bring in connections to wide range of prospects -A lot of opportunity to grow within the company -more new client deals closing along with existing clients which helps with job security -Chicago and Raleigh offices have a great culture and fun work environment -if you align yourself with the right people at work, they go out of their way to help you become more successful -small company so hard work is recognized especially to upper management

Cons

-going through a transitional period with a new c suite, a lot of people are quitting because of it -a lot of upper management is so obsessed with bringing in new clients that it has installed fear into employees. Leads to a very hostile environment between upper and lower management

2.0
Feb 18, 2013
Recommend
CEO approval
Business outlook

Pros

People that I dealt with were mostly laid back with good senses of humor and genuinely interested in working. Everyone seemed to have a positive attitude and no one lost their temper. Compensation was also very decent.

Cons

The project I worked on was new and the team assembled to service the account was also entirely new. This created a disconnect in communication and expectations. I never saw a requirements doc and the project manager really didn't manage the team. We lacked deadlines, objectives and everything else necessary to come together for the client. The client sensed that and was aggressively rude because of it and went so far as to question the expertise of team members directly. They also went over all billed hours with a fine tooth comb. The company did not actively stand its ground or manage this client. Additionally, client facing documents were edited and sent by people who are not content experts. Although contractor pay was decent, payroll was not managed well. Failed to send W-2s/1099s out on time and even then did not have original W-9s. No HR to speak of. No direct deposit for contractors. The bottom line is that they made a lot of pie-in-the-sky promises, both to the client and employees that they can't possibly keep, given the level of disorganization.

4
See reviews by: Helpful|Rating|Date|All