Pros
New management style and improved processes.
New management systems have addressed work / life imbalances.
Fairly flat reporting structure.
Open feedback via Tiny Pulse.
Highly collaborative atmosphere
A days training a month.
Decent holiday entitlement.
Salary in line with industry standards.
Plenty of benefits: pension, dental scheme, bagel Mondays, lunch and learns, working from home, employee of the month, annual awards, bonuses, monthly team outings, beer o'clock.
Broad spectrum of clients.
Scope to explore latest trends and new tools/technologies.
Opportunities to write on the company blog, appear on podcasts / webinars.
Opportunities for public speaking
Great if you're a self starter, willing to learn fast and have an entrepreneurial flair. You will be rewarded.
Brighton SEO involvement.
Cons
Nothing major, the business has turned a corner (just look at the staff retention level) over the period I've worked there. There have been hard times, but this is in the past.
Like any boutique agency (family) there are occasional internal conflicts. If you want an easy going salaried position, look elsewhere. Most team members carry a high level of responsibility and pressure, so there's nowhere to hide (or colleagues to blame) when work delivered is of a poor standard or doesn't get done in timely fashion.
Time management is an issue at any agency. Under scoping work still happens and it's unlikely this can be completely resolved.