An ego-driven culture that burns out and discards employees - Social Media Manager Sircle Media Solutions Employee Review

Thank you for sharing your perspective. While we’re disappointed to hear this was your experience, we’re always open to feedback and take concerns seriously. We recognize that working in a fast-paced agency environment isn’t the right fit for everyone. We strive to provide clear expectations from the outset, along with training and support, including a comprehensive onboarding curriculum designed to set each new team member up for success. That said, we’re always evolving our processes around onboarding, workload balance, documentation, and employee development to reduce burnout and create greater consistency across roles. Time management is something we actively support, and we encourage employees to fully unplug at the end of the workday and when taking PTO. We’re proud to have a turnover rate of just 13.8%, which is well below the industry average for marketing agencies. We also want to directly address the serious concerns raised around micro-aggressions and favoritism. These behaviors are not reflective of the values we uphold. While we cannot speak to the specifics of any anonymous review, we have no record of the language described being used, and this does not align with the culture we work hard to maintain. That said, we take concerns like these seriously and are looking into the matter further. Currently, approximately 25% of our team comes from diverse backgrounds, and we are continuously committed to growing that number. Fostering an inclusive environment is an ongoing responsibility we take seriously through our hiring practices, manager training, and company-wide DE&I efforts. Finally, while feedback and performance expectations are a key part of our culture, they are never intended to feel personal or punitive. Expectations are clearly laid out from day one, and any performance-related concerns are addressed proactively and respectfully. We are always working to improve how we support and communicate with our team. We appreciate your time at Sircle and wish you the best in your next chapter.