Good company - Client Support Manager Simplii Employee Review

3.0
Oct 4, 2022
Recommend
CEO approval
Business outlook

Pros

High stress job, hours are tough no work life balance

Cons

Great benefits, good pay, friendly colleagues

Explore other reviews about Simplii

2.0
Apr 7, 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to operate and design your own strategic selling methods. Good health benefits.

Cons

Constant changes to support and compliance policies. Very poor file management and organization systems. Quality of product fluctuates too rapidly for sustained customer satisfaction. Poor designation between sales and support roles. Commission transparency was not given to any degree beyond the owner's private record keeping. No sales team member had any awareness into what they had been paid on at all.

1
5.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, and 100% remote work

Cons

call center hours are 24/7. Shifts are 7 days a week from 7 AM EST to 11:30 PM EST. Reverse seniority means you will be chosen to work STAT.

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