You wouldn't buy tickets for a sinking cruise ship - Customer Service SimplePractice Employee Review

2.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

- Semi-flexible schedule and good work-life balance - Summer R&R and Wellbeing days - Diversity and inclusion

Cons

- Salary not competitive to market - Team managers have no merit to be in their position (with the exception of a couple) - Technological advancement going downhill and the company is losing talent

Explore other reviews about SimplePractice

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

set my own schedule daily ease

Cons

Work alone and do not have support

1.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Pay is decent - Nice FTO, company holidays, and summer Fridays - Some truly great people until you get into higher leadership

Cons

SimplePractice has gone from a wonderful workplace to an absolutely miserable, toxic environment. People get put on PIPs and fired for minor infractions that could easily be fixed. People who manage to avoid being PIPed are only there until they can find another role. Even new hires leave pretty quickly when given the opportunity. Leadership is under qualified and out of touch with their reports. More focused on replacing than on coaching. Overall SP is a mental health company that is hellbent on destroying the mental health of its employees.

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