Snatching defeat from the jaws of victory... repeatedly - Anonymous employee Simple Employee Review

1.0
Oct 10, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company attracts and hires driven and skilled people - Flexible work arrangements - No hierarchy between junior/middle management. Senior management is untouchable and inscrutable.

Cons

- Senior management has no long term direction beyond 1 month and is constantly focused on fighting fires - Employees are given no real autonomy to make decisions. Any decisions are second guessed and vetoed by senior management. Prepare to be extremely frustrated or at times bored. - Organisation is not data driven. Simple did not use its own product nor listen to customer or internal feedback. For example, no data to support productivity gains from using the product was available for staff or customers.

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Simple Response
8y
Hey there, Thanks so much for your feedback. We're sorry that you experienced what you did during your time at Simple. The good news is, we've taken some of your feedback into consideration and have made some changes. We have a new management team who are 100% dedicated to the customer and we have even started using our own product. The insights have been astounding and have really allowed us to understand how our platform is used and the potential that it has. Once again, we thank you for your feedback and contribution to what is sure to be a success story. Cheers, The Simple Squad

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Pros

High salary and rewarding bonuses.

Cons

Demanding work but still rewarding.

5.0
Jul 31, 2025
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Pros

Working at Simple.biz has been a rewarding experience overall. One of the best aspects is the work-life balance. Management is understanding, and there’s a lot of flexibility in scheduling. The team culture is another highlight, everyone is supportive, and there’s a real sense of camaraderie, making it an enjoyable environment. Additionally, professional growth is encouraged here, and I’ve had the opportunity to learn new skills and take on more responsibility. The leadership team is approachable and genuinely listens to feedback, working hard to improve processes and support staff. The benefits package is also competitive, including great compensation and performance bonuses.

Cons

As a Project Manager, I have the opportunity to work closely with website owners, ensuring their sites are fully optimized and aligned with their business goals. The role is dynamic and fast-paced, which keeps things exciting. While there are occasional busy periods with overlapping projects, the company provides excellent training and support to help us navigate those high-demand moments. The environment fosters growth and collaboration, which is motivating. The challenges we face often lead to innovation and improvements, making it a rewarding place to be. I truly appreciate the opportunity to contribute to the company’s success and see the positive impact we have on our clients.

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