Great concept, bad training - Concierge Silvercar Employee Review

4.0
Jul 14, 2015
Recommend
CEO approval
Business outlook

Pros

The company is has great ideas to make customer car rental experience much simpler and faster with great results.

Cons

Bad training, since it is a fairly new company the learning process is error trial which makes for bad training. New employees are under the umbrella of making mistakes with out knowing if they are doing the job description the best way. Also management presence is not supporting the learning precess, they let the new employee ask for guidance at all times versus making this a process of everyday learning.

Explore other reviews about Silvercar

5.0
Dec 14, 2023
Recommend
CEO approval
Business outlook

Pros

Amazing company, cares for their employees, amazing team.

Cons

No cons, great company to work for, no complaints

3.0
Nov 26, 2020
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO policy Ability to self manage if you're into that

Cons

- unlimited PTO with no help so basically take time off only to come back to an overloaded email and tasks - management is non existent, asked for help and was told no help need to make it work - I was expected to train a person who had no prior experience - the transition they are trying to accomplish wasn't thought out per CEO, "we all realize that after the layoffs that 50% of the company has only been here one year" - asking for training on tasks was the most unenjoyable. Yes they had some people who were willing and able but others it was if I was pulling teeth - I was expected after being trained once on tasks to complete with no problem, my manager wouldn't help - no 1:1s - no structure with the team. They let go people who were valuable to the team and when they left things went to crap. - no support to team members just all talk

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