SilverRock - Senior Customer Service Representative SilverRock Employee Review

4.0
Jun 17, 2023
Recommend
CEO approval
Business outlook

Pros

Good coworkers Opportunity to advance Good Benfits

Cons

Very rude customers Have to work Saturdays

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SilverRock Response
2y
Thank you for sharing your experience as a Senior Customer Service Representative! We hold great value in developing our talent from within and providing ample growth opportunities for all employees, we are so glad you got to experience that first-hand. We understand that having a customer facing role can be challenging and we thank you for your dedication. Thank you for sharing your experience, we wish you continued success in your role!

Explore other reviews about SilverRock

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

None to advise at this time.

4.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is good.

Cons

Takes a while to get promoted

avatar
SilverRock Response
1mo
Thank you for sharing your experience as a current team member. We’re glad to hear you’ve found a strong work-life balance at SilverRock, as supporting our team members’ well-being is something we truly value across the Family of Brands. We appreciate your feedback around the promotion timeline. Career growth and advancement processes are continually reviewed on an annual basis as part of our ongoing investment in development, training, and leadership support. Thank you for being part of the Family of Brands, and we wish you continued success.
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