5.0
May 13, 2010
Current employee
Reston, VA
Recommend
CEO approval
Business outlook
Pros
silver Diner has an informal atmosphere and is a very family-oriented restaurant. The employees are encouraged to be themselves and develop ongoing relationships with the guests. The guests feel like they are in a friendly home. Long-term employment at a server is more common here than in other restaurants.
Cons
As with any waiting tables type job, you are subject to the whims of the guest. If they are having a bad day, you tend to bear the brunt of that. There is a tendency to use a blanket approach to dealing with a problem that has a specific source. Everyone has to suffer for the screw-ups of one or two persons.