Awful company to work for - Customer Success Manager SightCall Employee Review

1.0
Aug 4, 2024
Recommend
CEO approval
Business outlook

Pros

Other members of the team

Cons

Where to start, the CEO is egocentric and doesn’t have a clue how to really run a business. The processes are outdated, it’s basically a free for all there. Horrible experience and they treat their staff terribly.

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SightCall Response
1y
Hi, Thank you for your feedback. We're genuinely sorry to hear that your experience within the company was negative. We take comments like yours very seriously, as our goal is to foster a positive work environment and provide strong support to our teams. That said, we are surprised by your comment regarding the CEO, as his vision and commitment have always centered on empowering the teams and steering the company in a positive direction. Nonetheless, we acknowledge there is always room for improvement, particularly in refining our internal processes and enhancing communication. We are dedicated to listening to our employees and actively addressing these concerns to improve the overall experience. We appreciate your input on how we can better support our team, and we will continue to prioritize both open communication and recognizing the hard work of our staff.

Explore other reviews about SightCall

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

The people and leaders are all friendly, hands-on, and great to work with. Product is going in an innovative direction that is getting people excited Quick turnaround in product development cycles Compensation and benefits

Cons

Big shift in product is exciting but since its new, don't know how it will play it yet

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SightCall Response
2mo
Hello, Thank you for taking the time to share your feedback. It helps us continuously improve and grow every day.
5.0
Mar 18, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am very impressed with the innovative product team, sound leadership, and culture of autonomy to own and complete projects. The leadership is very accessible and engaged across functional groups-- great open-door policy. With their recent launch of SightCall VISION the growth potential and adoption of the Visual Assistance solution is very exciting! They have offices in Paris and Silicon Valley, both are very cool to visit ;) A big WIN for me was the sustainability impact the software has on global CO2 emissions. I think something like 1.7 million metric tons of CO2 is prevented from entering the atmosphere! All from helping humans solve problems remotely and preventing excess cars and trucks from driving around. You can feel good about the positive impact you are having on our planet while working at SightCall, which makes the work super rewarding for me. Removing waste from our planet one SightCall at a time.

Cons

The team as shrunk a bit to reorganize for strategic growth. There is a bit more of a start-up vibe at the company, and it can make the work-day less predictable (if that is something you are looking for). I like that there are more opportunities to engage in cross-functional projects if you are open to learning and getting your hands dirty.

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SightCall Response
2y
Hi, Thanks for your feedback! We'll take it into consideration for the sake of continuous improvement!
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