Better Opportunities Elsewhere - Designer Sidebench Employee Review

2.0
Dec 17, 2018
Recommend
CEO approval
Business outlook

Pros

Catered lunches. Friendly millennial coworkers.

Cons

I can attest to the negative reviews. Having worked deeply with their implementation team I got a good sense of their organizational structure and processes around prioritization, and client tactics. etc. I wouldn’t go as far to say the company deals in fraudulent work. However, the product managers, designers, and developers - of which are mostly outsourced to resources that barely know English - are junior at best. Considering their hourly rate you'd think they’d assign a bit more expertise and seniority to their accounts. Communication with their team was largely painful for their clients mostly because their development resources are remote in other countries. Seldom did their developers deliver anything on time and within scope, and most project status updates consisted of what didn’t get completed with a longwinded explanation of why they’ll need more time (and a lot more money) to get something done - which makes sense because this is predominantly how they stay in business. Designers like to tout they have industry experience in whatever industry their clients are in. If this isn't a flat out lie to obtain clientele I don't know what is. If you're a designer looking for work I'd say this is a good place to start because you'll be using the latest design tools, and also get a good sense of the latest tech out there to prime your career. But I'd try to keep your time there short. If you’re looking to start your career in Product Management I’d stay away from Sidebench. Their product managers are glorified Project Managers - make no mistake, there’s a huge difference - and their execution team depends heavily on client product managers to do the leg work for them. They are neither data driven, nor do they possess the resources in house to make educated recommendations to their clients in the absence of data. Their prioritization methodologies are lackluster, elementary, and are pulled out of a handbook. Anyone can read a book on product management, but it takes PM expertise to apply them to their respective business environments. I would also be hesitant to start your career as a developer or here. Like I said, their work is elementary at best, and you can’t expect to learn much if you’re just starting and your peers are in the same level as you. There is hardly any room to learn since your work is constantly being scrutinized by the client, and you are working in a waterfall environment. Better to try your hand at a company that has an actual product to build rather than doing agency work.

avatar
Sidebench Response
7y
Thanks so much for the thorough feedback! We always appreciate former team members taking the time to air their thoughts on their experience while working with us. In our response, I’d like to address your concerns and issues point by point. First, the idea that our PMs, designers, and developers are mostly outsourced is untrue. It’s fairly common for Sidebench to bring in subject matter experts or contract help when necessary, though these examples are in the minority and are always transparently communicated to our clients. In the past, we’ve worked with offshore developers, but after acquiring and integrating our 25+ person development team in Q2, we’ve been relying on them as our sole development partner. This has streamlined our communication processes with clients and employees during development sprints and added numerous efficiencies to our internal processes. Our designers, though some are junior, strive to polish their expertise for each client. During times when our designers are not experts in a specific area, we either bring in a subject matter expert to help fill any gaps in their knowledge or we open up their schedules so they can properly research the type of industry/client they’re working with. User and industry research have been, and will continue to be, one of our strong suits here. We see this as a great learning opportunity for junior talent and a great opportunity to collaborate directly with our clients. In regards to Product Management, we’ve recently realigned our delivery teams to better utilize their unique skill sets. Our delivery team is now a balanced team of Project Managers and true Product Managers. They’re complimentary pieces to one another and this new dynamic helps maintain project timelines and client communications while also bringing high-level strategic product expertise to the table. We feel as though this split has allowed us to be more thoughtful in making informed decisions from available data as well as stretch our capabilities far beyond “elementary” practices that could be “pulled out of a handbook.” Agency and consulting work isn’t for everyone, but we deeply value multitaskers and self starters who are master jugglers when it comes to balancing clients, projects and their priorities. As we continue to grow, we’ll continue prioritizing adding more senior talent on our roster and we look forward to continuing to deliver high quality work to our clients and partners in 2019.

Explore other reviews about Sidebench

5.0
Dec 27, 2024
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Leadership team is ethical and cares about what they are doing. They also hire quality folks

Cons

They are kinda ramping down in volume, so not as much opportunity to work with them as before.

5.0
Feb 15, 2024
Recommend
CEO approval
Business outlook

Pros

The people are some of the brightest and the most humble coworkers I’ve ever had in my life. Leadership cares so much and I couldn’t imagine my life without the friendships I have made at this company. The work is rewarding in a challenging way. Clients are great and the products are so interesting.

Cons

I would say try your hardest to keep the company feeling small and close. Protecting the great community you have built is going to be hard work but it will be your greatest asset as you continue to grow.

See reviews by: Helpful|Rating|Date|All