Low morale and all over the place - Senior IT Manager Shutterfly Employee Review

1.0
Feb 12, 2023
Recommend
CEO approval
Business outlook

Pros

Remote work, good PTO, used to be able to write a lot of pros, but honestly this is all I can think of.

Cons

The company was purchased by Apollo Investment firm 4+ years ago and has completely ruined the company culture and morale. Every year we are asked to do more with less. We used to get quarterly bonus, stock, merit increases and there was company pride with high morale. Now, they have HR out of Minnesota (because Silicon Valley salaries too high) when they acquired LIfetouch. This has systematically changed the culture. HR and recruiting used to be fun/cool which influenced the talent selections which effects the culture. Now HR is run by uptight boring corporate type suits. You can be professional and be fun at the same time, but HR at Shutterfly is where fun goes to die. They actually are actively trying to get employees to write good reviews on Glassdoor… how awkward and so pathetic! Employees are making less money year over year and that is causing people to leave. All the while they keep telling you “we value you. Apollo is out for themselves and their shareholders with absolutely zero concern or respect for the employees who worked to build the company that lines their pockets. This year another layoff of talented employees and the very next day they announced you made it, but no merit or bonus. This is manipulative psychological abuse hoping people would just be happy to have their jobs. Some people weren’t even told by their manager, but on a group call. That is how detached and out of touch management is. Never again will I work for a company owned by an investment firm. I have seen and felt the destruction firsthand. Shutterfly used to be a great company to work for.

Explore other reviews about Shutterfly

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No cons, excellent place to work

4.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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