5.0
Sep 8, 2020
Recommend
CEO approval
Business outlook
Pros
They empower us to assist our customers, no matter how long the phone call may be. Their focus is on customer satisfaction so if the customer is happy, our supervisors are happy. There is always support available for the agents and it's an incredibly inclusive environment. It's the most positive atmosphere I've ever worked in.
Cons
The pay isn't great and benefits could be better.