Amazing company culture and morale! - Customer Service Representative Shutterfly Employee Review

5.0
Sep 22, 2013
Recommend
CEO approval
Business outlook

Pros

Straight line of communication between management and individual contributors. Bonuses, room for growth, and fun company team building opportunity. Very innovative with state of the art technologies. I love working for Shutterfly, Inc., and all of my fellow colleagues.

Cons

Relocation of my personal department, sad that I can't stay.

Explore other reviews about Shutterfly

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No cons, excellent place to work

4.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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