Fast growing company that genuinely cares about employees and customers - Customer Support Shortcut Employee Review

good environment good team work

there is no any bad reasons to work there

I just hit my one year at Shortcut. I am someone who is a long term employee, I do not like to move from job to job. I was with my former employer for 8 years, and only moved on due to a RIF. I am happy with my position at Shortcut so far. The people who work for the company are pleasant, and I enjoy collaborating with them for work - but also chatting about personal things. Our People Team really makes an effort to connect our Team, since we are all working remotely. The Leadership Team is accessible to all, and also just easy to work with. Its a startup, so if you are not familiar with that environment you may not like it. Our benefits package is robust, I appreciate unlimited PTO + our 16 week (paid) maternity policy. Both things I did not have at my former employer.

Recent changes have left some things with no apparent owners or responsible parties, so sometimes you may have to hunt down who is in charge or takes ownership of some things. The information is sometimes not right in front of you, but everyone is very helpful with helping in the hunt.