No work life balance and it surely will drained your soul - Customer Service Shopee Employee Review

1.0
Feb 25, 2020
Recommend
CEO approval
Business outlook

Pros

Attractive salary and OT (above average salary)

Cons

-No work life balance - expect to have work overload and work overtime (always back late) - ridiculous expectation - Very strict, rigid and a lot of forcing - Short break hardly approve, toilet break hardly approve (queue very long), If you are expected to answer calls and was refused for toilet break, please imagine how a worker focus on the job and produce a quality work. Prayer break (for muslim not flexible and hardly approve) - Not sure if it is due to the company or the management but there is lot of forcing and one way communication. - Unnecessary after work meeting which can be done within working hours. - The longer you stay there, you will realized how the job is sucking your soul. - The environment and relationship with management is cold, detached, strain and they not care about workers well being as long as you do your job.

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Shopee Response
6y
Hi former employee, thanks for taking time out to leave us a review. We are sorry to hear that you did not enjoy your time here at Shopee. The points you mentioned are extremely alarming and we want to know more about what happened in detail. We certainly do not encourage overworking our employees as we always strive to put our employees' well-being first. Also, we advise open communication between employees, but we understand you may have faced some problems regarding this. If you would like to help us to dig deeper into the issues you have raised, do contact us at [hr.experience@shopee.com]. Lastly, thank you for working with Shopee despite the difficulties you faced. Hope to hear from you soon!

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