Fun, Challenging and Exciting Place to Work - Anonymous employee ShopRunner Employee Review

5.0
Dec 15, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People work hard and share common goals in a true team atmosphere. Cross functional teams collaborate constantly and personal egos are checked at the door. We are a partner and customer centric organization that focuses on ensuring the consumers have the best online shopping experience as possible while maintaining retailer brand autonomy and credit. The office environment is fun and open in a family like treatment of employees. The leadership team is constantly fine tuning our approach to evolve in the current market conditions.

Cons

As we've grown, we've lost a bit of that entrepreneurial thought creation from all employees and it now primarily resides in the leadership team. While new ideas and thoughts are NEVER discouraged, they are not wholly encouraged either. This is a bit of a departure from the earlier days of ShopRunner.

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5.0
Aug 17, 2024
Recommend
CEO approval
Business outlook

Pros

has good work life balance

Cons

it was startup and had startup culture

4.0
Dec 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1.) The San Mateo, CA office is top-notch. Great location, with easy walking distance to tons of restaurants for lunch and post-work happy hours. 2.) Great group of people. Everyone working here seems 100% committed to producing a great product, and coworkers are always challenging you to be your best. 3.) Great work/life balance. Generally speaking, there aren't a ton of late nights or early bird meetings. Management understands we all have lives, because they do too! With such a shallow company, everyone from the CEO on down is on a first-name basis with one another.

Cons

1.) Although the office space is great, the building is a tad dated. The elevators are extremely slow, and it seems like there are always repairs happening on the dishwasher/AC/elevators/etc. Not necessarily a "ShopRunner" problem, but it definitely makes a difference in the day-to-day. 2.) No real feeling of company culture. It feels as though this is getting better, with increased company-wide meetings and more frequent happy hours but there is still a long way to go. A common mission statement would be nice. 3.) There is no sick-day policy, just a combined PTO policy. We have a very open-air office, and when someone comes in sick because they have a vacation coming up and can't afford to take a day to stay home, that affects the whole office.

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