Good place to make a difference - Client Services Director ShopLocal Employee Review

4.0
May 23, 2013
Recommend
CEO approval
Business outlook

Pros

Small company with big opportunities. You get the chance to be part of major advertising campaigns and site builds with over 100 top retailers. And since there's a little competition in the marketplace now, the status quo is always being challenged. People are willing to listen to your ideas. Big opportunities for career development and growth. Big opportunities to be heard. Big opportunities to provide thought leadership for online advertising for major retailers.

Cons

Not necessarily a con, but pay is at or below industry standard depending on the position. Also, some departments seasonally put in long hours.

Explore other reviews about ShopLocal

5.0
Aug 1, 2022
Recommend
CEO approval
Business outlook

Pros

work culture, agile and transparency

Cons

growth, growth, growth, growth, growth

2.0
Feb 12, 2015
Recommend
CEO approval
Business outlook

Pros

get to learn new stuff if lucky free food on tuesdays company outings

Cons

Since the time Shoplocal lost some big clients, a lot of pressure is put on the Sales team to generate revenue. Client Services Directors (BA) bring in poor requirements to the developers. The IT team follows agile with 9 day sprint, but it is not enough time to work on something that is not well defined. People are very burnt out, the same complaints are mentioned in the retrospection meetings. 6 developers, 3 QA, 2 designers and several CSD and several senior management, who have been with the company for 12 years, have left the company within past 3 years. There is no way to grow here. Management/ pmo/ tech leads are indifferent about making people work long hours. There is favoritism and only certain people get recognized and made to grow. The environment is stressful to work in most departments Compensation is not great for the amount of labor pushed on people. Certain project managers are not experienced and annoying to work with. The company is moving all the .NET code to Python. It is disappointing when one is hired to code in .NET and will be made to code in totally different language.

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