I was laid off and my job was out sourced - Customer Happiness Agent Shokz Employee Review

They laid off everyone in customer service and out sourced our jobs. I had to train my replacements over zoom My pay rate and responsibilities didn't match my job title. They made a lot of promises but didn't follow through. Don’t work for this company. They will drop you without question. They don’t care about their employees. They care about the bottom line.