Pros
Shipt offers flexible scheduling to work when you want and however long you want. In my area (post Covid) none of the grocery stores have went back to full 24 hour operations, so that gives Shipt shoppers in Michigan a serious flexibility disadvantage, as the night side hustling of doing grocery orders is null/void. Other pros, the baseline pay is what it says it is and don’t expect tips or any perks for doing an outstanding job or having multiple compliments from customers.
Cons
The flexibility may not be as flexible if your area doesn’t have operational department stores running 24/7 post Covid. The rating scale is rubbish and it doesn’t matter if 90% of your customers left you 5 star ratings because the moment you get a disgruntled one whose bent out of shape over not getting an item that the store was out of stock on, you can guarantee your great rating will plummet and you’ll end up having to watch their stupid probationary videos, with a 24-72 hour period where you can’t take orders. Shipt likes to “bundle” orders together with customer order locations that are geographically spaced out so far apart that you’ll spend more in gas to deliver the groceries than you will actually earn off the order. On the same note, you’ll find it difficult to get orders to customers on time (due to the geographic factor) and fussy and/or non-commutative customers who won’t answer you back about substitutions. You will find it hard to actually gain income and make this job work to your advantage fiscally. Forget about late order forgiveness form because this is a colossal waste of time to fill out after engaging with Shipt shopper representatives who can’t speak English or hang up with you if they don’t want to deal with your questions and concerns. Shipt will continually preach their better time management rhetorical nonsense, whilst refusing to acknowledge that they do not give adequate time accommodations for issues such as bad weather that may impair road conditions, indecisive customers who take too long to answer you back, lack of store item availability, Shipt app failures, GPS locator errors and more. On a final note, Shipt needs to stop offering BOGUS BONUSES that can never be claimed because the requirements for bonus orders will almost always never be met. The app is keenly aware of what areas/stores you consistently shop at and they will conveniently deem those orders as “PROMO” orders that will always exclude the orders you take from reaching the BONUS criteria. Customer service representatives will tell you that you’re going to be compensated for various issues such as long distance deliveries misrepresented in bundle orders and so forth, but they almost always do not compensate Shipt shoppers for ANY and ALL financial losses.