Stressful!! - Grocery Buyer Shipt Employee Review

3.0
Feb 23, 2022
Recommend
CEO approval
Business outlook

Pros

The money is great and seeing the other shoppers, it's fun to get to know them and help each other out. If you keep your scores up and make good connections with customers you can build a wide loyal customer base and increase tips.

Cons

The schedule was insane. If you wanted to make sure you were receiving as many shops and the right shops you had to be up by 6am and be quick to claim them otherwise other shoppers would snap them up and your ratings would fall if you didn't do a shop for a time you were on the schedule. Some people would give crap ratings for no reason and shipt would refuse to give ratings forgiveness causing you to lose money as a lower rating meant fewer offered jobs. if you took a day off you could kiss your perfect ratings goodbye so it really forces you to keep working long crazy hours. The app wouldn't work sometimes causing you to miss offers and not be able to give the best service to your customer.

Explore other reviews about Shipt

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Cons

None. I thoroughly enjoyed my internship experience at Shipt.

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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