shoppers without warning deactivated for no reason - Anonymous employee Shipt Employee Review

3.0
Jul 26, 2019
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

I loved working for Shipt as a shopper until......

Cons

without warning they will deactivate you and give you no reason as to why. I've sent emails asking why this happened and i get no response. I got great ratings, on time percentages and acceptance rating. Only negative customers from comments were the occasional "poor substitution of a product" otherwise all great customer reviews. Yet they deactivate me and give no reason as to why! I can only assume it was because i was making too much money from them and i think that's pretty sad to do to someone that's been working their butts off for their company. And to not give a reason and to ignore my requests for a reason....they are not the caring company i thought they were! So shoppers BEWARE, things can and will change without warning or explanation!

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Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
Jun 18, 2026
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Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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