Don't get lured in by the office culture - Anonymous employee Shipt Employee Review

2.0
Aug 26, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pays well, especially for a job right out of college in Birmingham. Fun place to work. You are encouraged to contribute ideas and insight on how to improve the company.

Cons

Very little management oversight which leaves many self motivated employees doing their colleagues work with little to no repercussions. Fueled by sexism & nepotism. Extremely cliquey for a business. While you are encouraged to contribute, your ideas will most likely be overlooked unless you are within a certain crowd. Promotions are rarely merit based. Don't assume that how any other employee is treated will set precedent for how you will be treated. If you speak out about any of the unfairness you will likely be fired spontaneously with no regard to your work quality. There is an overarching lack of professionalism. Women- highly recommend you do not accept a position, men- proceed with caution.

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Shipt Response
9y
Shipt strives to create an enjoyable and inclusive culture that supports a fair and equitable work experience for all. We take pride in hiring the most qualified candidate for each role. Compensation is determined based on an individual’s qualifications as they relate to the role, and is reviewed to ensure market competitiveness and internal equity.

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5.0
Oct 19, 2025
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CEO approval
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Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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