They should change the name to ChaosHQ - Senior Product Manager ShipperHQ Employee Review

1.0
Jul 31, 2024
Recommend
CEO approval
Business outlook

Pros

Most of the employees at ShipperHQ are great people, they just suffer from an extreme lack of leadership and vision.

Cons

I made it 3 months at ShipperHQ, and was lucky enough to find another job and be able to leave, but I feel for those who may be less fortunate. ShipperHQ has a really good product but is unfortunately severely limited by their CEO. Jo is a brilliant engineer but is extremely out of her depth when it comes to running a tech company. As other reviews mention she is abrasive, chaotic, and an incredible micro manager. Almost everything about ShipperHQ is broken; however Jo refuses to accept that fact, or allow anyone to help try and make things better. I read these reviews on Glassdoor prior to starting and decided to take the job anyway (after a layoff at my previous company). Looking back, these reviews are spot on with my experience and I wish I had given them more weight when considering my options. I’ve never written a Glassdoor review before but felt I needed to do my part to warn people of what they’re getting into by joining this company. I cannot in good faith recommend ShipperHQ as a place to work to anyone, and highly recommend you run in the opposite direction if you’re considering a role here. I could go on, but hopefully you get the picture. This is not a productive or healthy workplace and it will not change unless/until the CEO does.

Explore other reviews about ShipperHQ

5.0
Apr 17, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity to learn. You are expected to know your role but there’s an understanding that everyone has opportunity to learn, whether that’s within the role you are in or in other areas of the business. The majority of the staff are willing to go beyond their duties to help and there are very few that are here to just do the 9-5 and be siloed.

Cons

The only downside really is that we can’t have the entire team in one location more frequently. It’s understandable when you have staff in several countries but it’s always a positive when you get the team in one place.

4
1.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Honestly the people here are awesome and way too good for the nonsense they deal with. Everyone is just doing their best to survive. Half day Fridays are nice when they don’t get yanked away as punishment.

Cons

This place would actually be solid if not for the CEO Jo. Or as I call her: Jo-nado. Shes unpredictable. Loud. Volatile. You never know when something is going to set her off but when it does, watch out! She’ll go from 0 to 100 before you’ve had your first cup of coffee with emotional outbursts and complete chaos. My survival plan:. Avoid eye contact. Dont make sudden movements. Stay still, maybe she won’t notice you. Think Jurassic Park except this T-Rex has rage issues and the memory of a goldfish. When she finally spots you, game over! She’ll start firing off random questions that make zero sense and before you know it, you’re her new target. Everything you’re doing is now wrong even when you’re literally doing exactly what she told you to do. At this point, I just nod, pretend to take notes and wait for the storm to hit another department. I swear Jo is allergic to consistency or something. You cant win with her because she is not wired like a normal human. Its like the logical part of her brain got fried and it now runs on chaos and misplaced confidence. Thats why I turned her into Jo-nado in my head. Shes just a destructive force coming through that you have to try to avoid and not let her bring you down. Otherwise you’ll lose your sanity faster than your half day Fridays.

9
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