Don't Listen to fake reviews - Anonymous employee ShipBob Employee Review

1.0
Apr 29, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO (when you can take it) -Snacks -Pretty good health benefits -It can feel exciting being a part of a high growth startup

Cons

Let me start by saying that the whole company had a very big initiative to push for positive reviews. This included going after customers to write good reviews and also asking all the employees. So I would say take all the good reviews with a grain of salt. Overall, from my experience I learned that the founders were pretty smart and cool people. They started something special and really believe in the vision. However being so young and in the pocket of VCs that funded them, they had to hire a few "experienced" people at the C level and as VP. Let me tell you, some of these people are either enormously incompetent, not having any idea what to do or are just devious and backstabbing. I honestly don't think the management cares about their employees one bit. They will give you a lot of empty promises and try to pump you up but have 0 loyalty to you. The company always talks about being a "startup", but know that it's very hierarchical and they're trying to become more so. The leadership team just keep giving themselves new and higher titles every few months (along with I assume pay bumps), while the rest of the employees get nothing. They are also extremely secretive for some reason. They would keep things like moving a warehouse of capacity issues a complete secret from employees until the very last moment which created huge issues because sometimes customers would find out about this before the employees. I personally had to quit as soon as I could and I am glad I did so. I highly doubt my job was in danger of being cut but they did lay off a huge part of their workforce recently using the COVID crisis as an excuse, even though their revenue was actually growing quite a lot. P.S. you are also going to be severely underpaid.

Explore other reviews about ShipBob

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are what make ShipBob such a great place to work. You'll have the opportunity to build meaningful solutions alongside talented, supportive teammates who genuinely want to see each other succeed. Collaboration is a big part of the culture, and people are always willing to share knowledge and help one another grow. The learning opportunities are endless. Every day brings new challenges, but those challenges are what help you develop new skills, build confidence, and grow professionally. If you enjoy continuous learning, solving complex problems, and working with great people, ShipBob can be a very rewarding place to build your career.

Cons

As a rapidly growing company, some processes are still being refined, which can occasionally create ambiguity. Compensation could also be more competitive for certain roles.

1
5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been at ShipBob for less than six months, but I genuinely love working here. I came from Amazon, where over time the environment became increasingly political and toxic, and the difference has been night and day. At ShipBob, I feel like I can finally breathe and show up as my authentic self without fear of optics or unnecessary bureaucracy. I work remotely and truly appreciate the trust that comes with it. I’m able to set my own hours, focus on outputs rather than optics, and maintain a healthy balance between work and life. I’m incredibly fortunate to have a manager who actively advocates for me, checks in on how I’m doing as a human—not just an employee—and supports my growth. The same goes for my skip-level leader: empathetic, grounded, and still highly effective at driving results and building a high-performing team. That combination is rare and deeply valued. I honestly feel lucky. The unlimited PTO policy did take some adjustment coming from a more rigid corporate environment, but it’s become one of the clearest signals of the company’s culture. Leadership, starting at the CEO level, genuinely believes people should be treated as humans—not as replaceable cogs—and that trust is reflected in how teams are empowered to take time when they need it.

Cons

Unlimited PTO takes getting used to: Coming from a more rigid corporate environment, it can take time to adjust to the autonomy and personal responsibility that comes with unlimited PTO. Fast-paced environment: The company moves quickly, which is exciting but may feel intense for those who prefer slower, more structured environments.

2
See reviews by: Helpful|Rating|Date|All